$49.00 +Tax
Effective problem solving is a critical workplace skill that enables individuals and teams to overcome challenges, make informed decisions, and achieve better outcomes. This practical course provides learners with a structured, step-by-step approach to identifying problems, analysing root causes, evaluating options, and implementing effective solutions. Designed for employees, supervisors, managers, and anyone responsible for making decisions, the course equips participants with techniques they can apply confidently in a wide range of workplace situations.
Participants will explore problem solving as both a practical skill and a continuous process that improves with experience. The course introduces a proven Problem-to-Outcome framework that guides learners from defining the problem through to reviewing the effectiveness of their chosen solution. Along the way, participants will learn how to gather reliable information, avoid assumptions, define realistic goals, generate creative solutions, and select the most appropriate course of action.
The training also introduces valuable analytical techniques, including examining situations from multiple perspectives and applying the “5 Whys” method to identify root causes rather than simply addressing symptoms. Learners will discover how brainstorming, collaboration, constructive feedback, and careful planning contribute to stronger decision-making and more sustainable solutions. The course concludes by emphasizing the importance of evaluating results, learning from outcomes, and continually refining problem-solving skills for future challenges.
By the end of the course, participants will have a practical toolkit for approaching workplace challenges with greater confidence, clarity, and objectivity. Whether resolving day-to-day operational issues, improving processes, or making important business decisions, learners will be equipped with a systematic approach that promotes critical thinking, better judgement, and continuous improvement in both their professional and personal lives.
30 mins | SCORM | info@fast-rescue.com
This course is designed for employees, supervisors, managers, team leaders, and anyone who wants to improve their ability to solve workplace problems, make informed decisions, and achieve better outcomes.
You will learn a structured approach to identifying problems, analysing root causes, generating and evaluating solutions, making informed decisions, and reviewing outcomes to support continuous improvement.
No. This course is suitable for learners at all levels and provides practical techniques that can be applied immediately in a variety of workplace situations.
The course takes approximately 30 minutes to complete. As a self-paced online course, you can complete it whenever it is most convenient for you.
Yes. This is a self-paced SCORM online course that allows you to learn at your own pace from virtually anywhere with an internet connection.
The course introduces a practical Problem-to-Outcome framework, the "5 Whys" root cause analysis technique, brainstorming methods, collaborative problem solving, and strategies for evaluating and improving solutions.
Yes. The course teaches you how to gather reliable information, avoid assumptions, evaluate different options objectively, and choose the most effective solution for the situation.
Absolutely. The structured approach taught in this course can be used to solve challenges in both your professional and personal life, helping you make better decisions in a wide range of situations.
Yes. Learners who successfully complete the course and meet any required completion criteria will receive a certificate of completion.
Employees with strong problem-solving skills can identify issues more effectively, improve processes, support innovation, make better decisions, and contribute to greater productivity and continuous improvement across the organization.
This is a self-paced eLearning course that you can access from anywhere, anytime. You have the freedom to learn at your own pace, fitting it into your schedule at your convenience.
Upon the successful completion of this online course, a certificate of completion will be available for you to download and print.
Testing conducted throughout this course is designed to reinforce the information presented. A mark of 80% on the final test must be achieved in order to receive a certificate of completion. Participants are able to repeat the course if the pass mark is not achieved.
You will have access to this course for 30 days. Please note: If the course is not completed within 30 days, a new purchase will be required.
Phone: (905) 760-2045
Email: info@fast-rescue.com
Address: 750 Oakdale Rd, Suite 56, Toronto, M3N 2Z4
Reviews
There are no reviews yet.