AODA Customer Service Standard

F.A.S.T. Rescue’s AODA Customer Service Standard Training complies with the most current standards and regulations.

Customer Service Accessibility Standards Workshop

In Ontario, every organization with at least one employee must follow the Accessibility for Ontarians with Disabilities Act (AODA). This law applies to all municipalities, Ontario government ministries and agencies, non-profits, and businesses. Our training helps ensure your organization meets AODA requirements and stays compliant.

Whether you are a business of one or one thousand, our consultants and trainers bring years of experience working with both large and small organizations. Their expertise in understanding the diverse needs of people with disabilities can support you in creating a more inclusive environment.

Use this legislation and our expertise to enhance your market reach by becoming more accessible and ensure your compliance to avoid potential penalties for non-compliance.

Course Content

An overview of the AODA, including its purpose and the consequences of non-compliance
The importance of developing policies, practices, and procedures related to accessibility
How to create and implement these policies, practices, and procedures within your organization