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Zoll AED Plus Correction Notice

The Problem

There have been reports that following a long period (typically greater than 4 years) without use, the Zoll AED Plus may prompt the user to change batteries during use and fail to deliver therapy.  Some batteries may have developed high internal resistance that can interfere with the expected performance and can lengthen the charging time beyond the specified and acceptable limits.

The AEDs affected are all AED Plus devices with serial numbers below X____200000.  AED Plus devices with serial numbers above X___200000 are not affected by this correction notice.

The user will need to turn off the device completely, wait 10 seconds for a re-set and then turn it back on to resume operation.
 

Required Corrective Actions

  • Determine the date the batteries were installed in your AED

  • If the batteries were installed more than three years ago, replace them immediately and add a label showing the next scheduled replacement date.

  • If the batteries are less than three years old, add the enclosed label completed with the next scheduled replacement date.

  • In lieu of adding battery replacement labels, you may obtain new complimentary software for your AED from www.ZOLLAEDPlusbatteryhelp.com

How can I tell if my Zoll AED Plus requires corrective action?

Check the serial number on the bottom of your AED Plus. If the last 6 digits are under 200000, then your AED Plus will require corrective action. Any AED Plus purchased before Feb 19, 2009 is within this serial number range and will require corrective action.
 

What do I do to correct this?

If your AED Plus has been determined to require corrective action,  replace all 10 of the current batteries which were installed over 3 years ago.
 

Do I need to take action immediately?

If the batteries on your AED Plus was installed MORE than 3 years ago, change the batteries immediately.

If you installed your unit less than 3 years ago, you do not need to have the batteries changed.  However, make sure to change them when your batteries reach 3 years. 
 

What will happen if I don't change the batteries?

Your batteries may not function properly in that case.  You may start your AED Plus to perform a rescue and your AED Plus may recommend a shock but your batteries may not be capable of building up the charge required.  Your AED Plus will then prompt you to "Change batteries" and will not deliver the required shock.
 

How likely am I to have this problem?

Very few units have exhibited this problem.  Take the necessary precautions however to ensure that your AED Plus performs optimally.
 

What caused this problem?

After a long period of non-use in stand-by mode, internal resistance can build up in the batteries.  This may interfere with the battery set's ability to deliver the stored charge in a timely manner.
 

Should such a failure occur, what would my AED Plus say?

It would say, "Don't touch patient. Analyzing".  Then it would say, "Shock advised".  Then "No shock delivered. Change batteries. Change batteries. Start CPR".
 

What do I do if I have to use my AED Plus before I do any corrective action?

  • Immediately start CPR.
  • Power down the AED Plus by pushing the on/off button.
  • Wait 10 seconds until the unit has reset and then turn it back on.
  • Try using the AED Plus again once it has been reset.  The batteries may deliver the required shock.

Further information:

Information about this corrective action is detailed on: http://www.zollaedplusbatteryhelp.com.  You may also contact F.A.S.T. Rescue for further details:

Phone: (905) 760-2045

Toll-Free: (866) 706-SAVE

Email: info@fast-rescue.com
 

 Note: This information is offered as information only and is designed to promote Health & Safety in the workplace and the community.  It is subject to change.




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